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Classico

Classico

www.classico.com
What is your customer experience with Classico?

Classico Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Classico has 3.4 star rating based on 8 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Good taste and price, Very delicious.
    Cons: Bland taste usable as a base with a little help, Usually none.

  • Recent recommendations regarding this business are as follows: "Don't charge for customer support.", "Call this company about the lid change, please!", "Best before date very hard to read if it’s even on bottle", "Be careful when adding your sauce to your pasta.", "Always inquire before using".

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Media from reviews

Classico - Foreign material found in sauce causing possible cracked tooth
Classico - Foreign material found in sauce causing possible cracked tooth - Image 2Classico - Foreign material found in sauce causing possible cracked tooth - Image 3Classico - Plastic in pasta sauceClassico - Glass pieces in pasta jar
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Jason S Nnk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Foreign material found in sauce causing possible cracked tooth

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Classico - Foreign material found in sauce causing possible cracked tooth
Classico - Foreign material found in sauce causing possible cracked tooth - Image 2
Classico - Foreign material found in sauce causing possible cracked tooth - Image 3

Was enjoying some homemade lasagna after

Work this evening and when I bit down I head a loud crack crunch noise, actually everyone at the table stopped and looked at my face, at first I thought it was glass but after cleaning it off we found what looks like a sharp piece of plastic

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Preferred solution: This should never have happened, make it better Classico, this is dangerous if swallowed, we’ve been buying this product for years, this may have changed our minds for next time

Anonymous
map-marker Winnipeg, Manitoba

Concerned about a product

My pesto which I use your guys's all the time for some reason is cakey and cloudy at the bottom. It's not even opened yet need to know if it's still good can't get a hold of anyone and don't feel like paying to have a customer support.

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User's recommendation: Don't charge for customer support.

Anonymous
map-marker New York, New York

Lid change

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The lady I spoke with was very nice AND admitted that the lid change was to cut production costs! Most companies wont do that.

Although I would pay more to have the old lids back, I understand that most people dont can and dont care about having jars that canning lids will fit.

Of course its also about profit. They are sending me a coupon for a free jar of sauce.

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User's recommendation: Call this company about the lid change, please!

Belvin Bra

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can not make it out

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Can not read date at the end .

Should be printed on label !

And be extremely visible some jars had no date on them at all . This date should always be very legible and in full view of the customers vision . Not just your product but all products , whether it be glass , tin can

Plastic bottle l

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User's recommendation: Best before date very hard to read if it’s even on bottle

Mannat Tjs

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Verified Reviewer

No response to the lack of quality email I sent

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Recently they changed the ingredients. Water is now the primary ingredient in classico tomato sauce instead of tomatoes. Taste is gone to profits and trillion dollar incomes

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Verdie Ayb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never able to speak with anyone. Sorry I have supported your business throughout the years.

Updated by user Jan 12, 2025

Are you kinding.kidding..

Original review Jan 12, 2025

Calling a company to speak with them and spending so much time answering questions on line and getting so m e screen at the end that doesn't support that you even received the msg is not good. That's the nicest way I can put it.

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Keniyah Ghk

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Verified Reviewer

I need to know if you discontinued the sause with spinich

Updated by user Jan 06, 2025

Are you still making spaosauce with spiny? If so where can I get it?

Original review Dec 22, 2024

If you are not available to answer then say up front. Why go through the steps and then find out that no one is there.

I want to know do you still make spinach spaghetti sauce. If you do where can I find it?

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Jolene Q

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Plastic in pasta sauce

Classico - Plastic in pasta sauce
Contains 1 confidential file for company representatives

There were two huge chunks of plastic in a recent purchase of Classico Red Wine & Herb sauce.

This was an unexpected surprise in our spaghetti sauce.

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Loss:
$4
Pros:
  • Very delicious

Preferred solution: Full refund

User's recommendation: Be careful when adding your sauce to your pasta.

Gregg C Dbs

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Verified Reviewer
| map-marker West Homestead, Pennsylvania

Bad packaging; called customer service, but limited hours and no way to leave a message.

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Updated by user Apr 01, 2024

I have received no reply from the company.

Original review Mar 21, 2024

Product seal was broken. I am simply looking for a replacement, but could not speak to anybody.

My time is as important as the companys clients. They really need to be more accessible.

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Loss:
$4
Cons:
  • Bland taste usable as a base with a little help

Preferred solution: Product replacement

Resolved
Susan S Nfy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bear Creek, Michigan

Resolved: Glass pieces in pasta jar

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Classico - Glass pieces in pasta jar
Updated by user Oct 27, 2023

Company fixed the issue and I have been provided with apology. They called me.

Explained again of finding glass in pasta sauce.

Sent me a refund. Also, sent me prepaid mailing package to send then the piece of glass.

Original review Oct 10, 2023

I recently found pieces of glass in a jar of Classico Roasted Garlic Pasta Sauce. I bought it at Meijer's in Petoskey, Michigan.

EXP 25 MAR 2025

2358 XHC 09(or 8)96 1

I have pictures but can't attach them.

Luckily I didn't swallow them.

How can this happen? What can you do about this?

Sue Dieters

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Loss:
$3
Pros:
  • Good taste and price
Cons:
  • Usually none

Preferred solution: Would like replacement and apology.

Anonymous
map-marker Aledo, Texas

Customer Service

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I called customer service with a question about Classico Alfredo sauce ingredient.

I spoke to Amy and she was very helpful and had great knowledge of the product.

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Anonymous
map-marker Milledgeville, Georgia

Have a question

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I wanted to know if I could reuse jar tops in canning.

They will reseal

I tried one i n a hot water bath when making per preserves.

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User's recommendation: Always inquire before using

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